Person-centred support
We take time to understand the individual, their preferences, and the routines that help them feel comfortable, safe, and respected.
About Libra
A trusted local care provider built around dignity, reliability, and real human support
Libra Support Services provides thoughtful home care for adults and families who want support that feels personal, dependable, and well led. We believe good care is about more than tasks. It is about how people are treated, how families are supported, and how confidently life can continue at home.
Personalised support shaped around the individual
Dignity, reliability, and continuity where possible
CQC-regulated care from trained, DBS-checked carers
Local support across Cornholme, Todmorden, Walsden, Hebden Bridge, Mytholmroyd, Burnley, Cliviger, Worsthorne and Brunshaw
Local, CQC-regulated support
Why families choose Libra
We combine warm personal care with calm professional accountability
Families need confidence in both the support itself and the people leading it. Our approach is designed to provide both.
Who we are
A local service built to provide calm, accountable care at home
Libra Support Services exists to provide compassionate, professional care in the comfort of home. Everything we do is centred around making a Positive Impact on the lives of the people we support, their families, and the wider community.
- We believe every person deserves care that protects dignity, comfort, and independence wherever possible.
- Our service is rooted in local community support, with a team that understands how important nearby communication and accountability are for families.
- We aim to make support feel clear and reassuring from the first conversation, not confusing, rushed, or impersonal.
Our approach to care
Positive Impact sits at the heart of our mission
Good care should fit around the individual rather than asking the individual to fit around the service. That means understanding routines, preferences, wellbeing, and the positive connections that help someone feel settled, respected, and supported.
- Personalised support begins with listening properly and understanding what matters to the person and their family.
- Whether we are helping someone regain confidence at home, enjoy meaningful activities in the community, or simply feel valued and cared for each day, our Home Care Heroes are there making a difference.
- We are proud that our support helps people work towards positive outcomes and live life in a way that feels right for them.
- Dignity matters in every interaction, from the way care is delivered to the way people are spoken to and supported.
- Trust grows through reliability, clear communication, and meaningful relationships that help support feel familiar rather than transactional.
Why families choose Libra
Families need more than a provider. They need people they can trust.
Choosing care is deeply personal. Families are looking for professionalism, compassion, clear communication, and a service that builds trust through dignity, positive relationships, and person-centred support.
Positive connections
Familiar, respectful relationships help care feel more reassuring and make everyday support feel less clinical and more human.
Trust and dignity
Families can expect care that is delivered properly, managed thoughtfully, and grounded in privacy, respect, and clear standards.
Positive Impact
The aim is for support to help people work towards positive outcomes, feel more connected, and live life in a way that feels right for them.
Calm guidance for families
We know families do not always have all the answers at the start, so we guide the next step clearly and without pressure.
Professionalism and trust
Clear standards, thoughtful oversight, and care delivered properly
Trust grows when families can see that support is not only kind, but also professionally led, carefully planned, and accountable.
CQC-regulated care
Our service is regulated, giving families the reassurance of professional standards and accountable oversight.
Trained, DBS-checked carers
Care is delivered by people who are trained for the role and supported to work to the standards families rightly expect.
Thoughtful support planning
We shape care around the individual and the agreed level of support, rather than relying on a one-size-fits-all approach.
Reliable communication and oversight
Families benefit from a service that is locally managed, easier to reach, and focused on dependable communication.
Local roots
A nearby team with a personal stake in getting care right
Being local makes a difference. Families are not left dealing with a distant provider. They are supported by a team that knows the area, understands the communities it serves, and can communicate more personally and clearly.
- We are based locally and support families who want nearby, responsive communication rather than a remote service experience.
- Our team understands the value of local trust, practical reassurance, and being clear about what support may be available.
- We continue to grow thoughtfully, but our approach remains personal, grounded, and accountable to the communities we serve.
Current core coverage
CornholmeTodmordenWalsdenHebden BridgeMytholmroydBurnleyClivigerWorsthorneBrunshaw
We currently support families across Cornholme, Todmorden, Walsden, Hebden Bridge, Mytholmroyd, Burnley, Cliviger, Worsthorne and Brunshaw and can guide you clearly if you are nearby and want to talk through availability or next steps.
People behind the service
Meet the people behind the service
Leadership and support that families can know, reach, and trust
Behind every care plan are Home Care Heroes responsible for making sure support is thoughtful, well managed, and genuinely dependable. Families should feel confident in the people guiding the service, not distanced from them.
Kelly Carpenter
Registered Manager
Kelly is an experienced care leader focused on safe, person-centred support, strong standards, and helping families feel confident in the care being delivered.
Nicola Szymik-Walters
Registered Manager / Director
Nicola brings leadership rooted in community care and a strong commitment to making support feel personal, thoughtful, and locally grounded.
Jason Walters
Director
Jason supports the organisation's growth and helps ensure Libra continues to deliver dependable, high-quality care with a clear sense of accountability.
What families often want to know
A few common questions about Libra and how we work
These answers are here to make the next step feel clearer and more comfortable before you get in touch.
The first step is simply to contact our team. We will talk through the situation, the support you are exploring, and what the most suitable next step may be.
We take time to understand the person's routines, preferences, wellbeing, and the support that may help them feel most comfortable and well supported at home.
Yes. Many families contact us before they are ready to decide. We are happy to explain the options clearly and help you understand what may feel right.
You can explore our team page or speak with us directly if you would like to know more about the people leading and supporting the service.
Talk to our team about the right support for your family
If you are exploring care for yourself or a loved one, we can help you understand the options and take the next step with confidence.